SpinsUp Terms and Conditions

Welcome to SpinsUp Casino. These Terms and Conditions govern your use of our website, games, and services. By creating an account and using our platform, you confirm that you have read, understood, and agreed to be bound by the terms set out below. We encourage every player to review this document carefully before engaging with SpinsUp Casino, as it outlines your rights and obligations as a user of our services.

About Our Casino

SpinsUp is owned and operated by Novatrix SRL, a company registered in Costa Rica under registration number 3-102-893958. We hold a valid licence issued by the Tobique Gaming Commission, licence no. 0000002, which authorizes us to offer real-money gaming services to eligible players. Established recently, SpinsUp Casino has quickly built a reputation as a reliable destination for players in Canada, Australia, New Zealand, Norway, Italy, Arabic-speaking markets, and other international regions. We operate in English, French, Norwegian, Italian, and Arabic to serve our diverse community of players.

Eligibility and Account Registration

To use our services, you must be at least 18 years old or the legal age of majority in your jurisdiction, whichever is higher. When you complete spinsup register procedures, you confirm that all information provided is accurate, current, and complete. We reserve the right to request identity verification documents at any time, including before processing a spinsup withdrawal.

• You must create only one account per person, household, and IP address
• You must not register if you reside in any of our restricted countries, including the United States, United Kingdom, Germany, France, and others listed in our restricted jurisdictions policy
• You must keep your login credentials confidential and notify us immediately of any unauthorized access
• We may suspend or close accounts that violate these terms

Deposits and Withdrawals

We support a wide range of payment methods for your spinsup deposit, including Visa, Mastercard, Maestro, Bank Transfer, Paysafecard, Neosurf, Skrill, Neteller, ecoPayz, MiFinity, Pay4Fun, MuchBetter, Interac, iDebit, and major cryptocurrencies such as Bitcoin, Ethereum, Litecoin, Bitcoin Cash, Dogecoin, and Tether. The minimum deposit is €20 (or equivalent in your local currency), and the same threshold generally applies to a spinsup casino withdrawal request.

Withdrawal limits are set at €2,000 per day, €5,000 per week, and €20,000 per month, with higher limits available for CAD, AUD, and NZD accounts. Progressive jackpot wins are paid in full, without being subject to standard withdrawal caps. Processing times vary by method: e-wallets and crypto transactions are typically instant, card withdrawals take one to three business days, and bank transfers may take five to seven business days. Pending time before processing may take up to 72 hours, particularly for first-time cashouts.

Bonuses and Promotions

Our spinsup casino bonus offers include a generous Welcome Package of up to €/$5,000 plus 300 Free Spins spread across your first four deposits. Each spinsup bonus code (such as SPINSUP2, SPINSUP3, and SPINSUP4) unlocks a specific deposit match and free spins package. All bonus funds and free spins carry a 40x wagering requirement unless stated otherwise, and a maximum bet of €5 applies while wagering bonus funds.

• Bonus validity is limited to 3 days from activation
• Game contribution rates vary: slots contribute 100% (excluding jackpot slots), while table games and video poker contribute only 5%
• We do not offer bonuses to players residing in Israel, Spain, Sweden, the UK, or the USA
• We reserve the right to void winnings obtained through bonus abuse or violation of these terms

We also run regular promotions, including our Tuesday Reload, Thursday Boost, Friday Fortune, and Sunday Funday offers, as well as seasonal tournaments like SpinoLeague and Play with Kevin. Details of each spinsup promo code and its terms are published on our promotions page and may change at our discretion.

Our Loyalty Program

We reward consistent play through our 10-level Loyalty Program, featuring a prize fund of €/$100,000 plus cashback paid next-day, weekly, or monthly depending on your tier. As you accumulate comp points, you unlock higher cashback percentages and exclusive rewards. Our VIP Club, available by invitation, offers a dedicated account manager, enhanced limits, and access to VIP tournaments and exclusive gifts.

Games and Fair Play

Our game library includes more than 10,000 titles from over 190 providers, including Pragmatic Play, Play'n GO, NetEnt, Evolution, and Hacksaw Gaming. When you browse spinsup slots, spinsup live casino tables, or table games like blackjack and roulette, all outcomes are generated using certified random number generation technology. We do not guarantee any particular outcome, and all results are final once confirmed by our system.

Responsible Gambling

We are committed to promoting safer gambling practices. You can set deposit limits, loss limits, and session reminders through your account settings. If you feel your gambling behavior is becoming problematic, we encourage you to use our self-exclusion tools or contact our support team for guidance and resources.

Account Suspension and Termination

We reserve the right to suspend, restrict, or terminate your account if we suspect fraud, collusion, bonus abuse, multiple accounts, or any breach of these terms. In such cases, we may withhold winnings pending investigation. You may also close your account at any time by contacting our support team.

Customer Support

Our support team is available 24/7 via LiveChat, email, and WhatsApp for VIP members. You can reach us at support@spinsup.com, or vip@spinsup.com for VIP-related inquiries. We provide assistance in English, German, and Russian to accommodate our diverse player base.

Changes to These Terms

We may update these Terms and Conditions periodically to reflect changes in our services, regulatory requirements, or business practices. We recommend checking this page regularly. Continued use of SpinsUp Casino after changes are posted constitutes your acceptance of the revised terms.

Governing Law

These terms are governed by the laws applicable to our licensing jurisdiction under the Tobique Gaming Commission. Any disputes arising from your use of our services will be handled in accordance with our dispute resolution procedures, available upon request from our support team.

By continuing to use SpinsUp Casino, you acknowledge that you have read and accepted these Terms and Conditions in full. If you have any questions regarding your spinsup login, account status, or any other aspect of our services, please do not hesitate to contact us.